Skip to content
English
Customer portal
Visit Our Website
  • There are no suggestions because the search field is empty.

How to Enable Scan-to-Folder for Larger File Sizes

Enable scan-to-folder to avoid scan-to-email file-size limits (often ~5MB) and improve document filing. Setup usually requires your IT provider/technician to configure the printer (credentials/permissions as needed), then test to confirm it’s working.

Enabling Scan-to-Folder to Avoid File Size Limitations

Summary: This article explains how to enable the scan-to-folder feature, which allows for larger file sizes when scanning documents.

Benefits of Scan-to-Folder

  • Larger File Sizes: Unlike scan-to-email, which typically has a file size limit (often around 5MB), scan-to-folder allows you to send larger files without restrictions.
  • Improved Workflow: Scanning directly to a folder can streamline your document management process, making it easier to store and access scanned files.

Steps to Enable Scan-to-Folder

  1. Contact Your IT Provider: Reach out to your IT service provider to set up the necessary configurations for the scan-to-folder feature.
  2. Provide Required Credentials: Ensure that you have the correct SMTP credentials if needed. This may involve setting up a Gmail SMTP server or similar service.
  3. Schedule Technician Assistance: If required, schedule a technician to assist with the setup. This may involve on-site support to configure the printer for scan-to-folder functionality.
  4. Confirm Activation: Once the setup is complete, confirm that the scan-to-folder option is activated and functioning correctly.

Conclusion

Enabling the scan-to-folder feature can significantly enhance your scanning capabilities by removing file size limitations associated with email. For assistance with setup, it is advisable to work closely with your IT provider or a technician.