--- title: How to Enable Scan-to-Folder for Larger File Sizes description: Enable scan-to-folder to bypass file size limits when scanning documents. Follow these steps for a seamless setup with your IT provider. --- [Skip to content](https://knowledgebase.unitedbusiness.co.za/how-to-enable-scan-to-folder-for-larger-file-sizes#main-content) English Show submenu for translations [Customer portal](https://knowledgebase.unitedbusiness.co.za/tickets-view?hsLang=en) ![White Logo white background.png\]](https://knowledgebase.unitedbusiness.co.za/hs-fs/hubfs/Images/White%20Logo%20white%20background.png?height=40&name=White%20Logo%20white%20background.png) - [Default HubSpot Blog](https://knowledgebase.unitedbusiness.co.za/blog) - Test Open main navigation Close main navigation - [Default HubSpot Blog](https://knowledgebase.unitedbusiness.co.za/blog) - Test - English Show submenu for translations - [Customer portal](https://knowledgebase.unitedbusiness.co.za/tickets-view) - Visit Our Website Visit Our Website Search our Knowledge Base - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledgebase.unitedbusiness.co.za/?hsLang=en) 2. [Photocopier & Printer Support](https://knowledgebase.unitedbusiness.co.za/photocopier-printer-support?hsLang=en) # How to Enable Scan-to-Folder for Larger File Sizes ## Enable scan-to-folder to avoid scan-to-email file-size limits (often ~5MB) and improve document filing. Setup usually requires your IT provider/technician to configure the printer (credentials/permissions as needed), then test to confirm it’s working. Enabling Scan-to-Folder to Avoid File Size Limitations **Summary:** This article explains how to enable the scan-to-folder feature, which allows for larger file sizes when scanning documents. ### Benefits of Scan-to-Folder - **Larger File Sizes:** Unlike scan-to-email, which typically has a file size limit (often around 5MB), scan-to-folder allows you to send larger files without restrictions. - **Improved Workflow:** Scanning directly to a folder can streamline your document management process, making it easier to store and access scanned files. ### Steps to Enable Scan-to-Folder 1. **Contact Your IT Provider:** Reach out to your IT service provider to set up the necessary configurations for the scan-to-folder feature. 2. **Provide Required Credentials:** Ensure that you have the correct SMTP credentials if needed. This may involve setting up a Gmail SMTP server or similar service. 3. **Schedule Technician Assistance:** If required, schedule a technician to assist with the setup. This may involve on-site support to configure the printer for scan-to-folder functionality. 4. **Confirm Activation:** Once the setup is complete, confirm that the scan-to-folder option is activated and functioning correctly. ### Conclusion Enabling the scan-to-folder feature can significantly enhance your scanning capabilities by removing file size limitations associated with email. For assistance with setup, it is advisable to work closely with your IT provider or a technician. - [Telecoms Support](https://knowledgebase.unitedbusiness.co.za/telecoms-support?hsLang=en#main-content) - [Number Porting](https://knowledgebase.unitedbusiness.co.za/telecoms-support?hsLang=en#number-porting) - [Data](https://knowledgebase.unitedbusiness.co.za/telecoms-support?hsLang=en#data) - [General](https://knowledgebase.unitedbusiness.co.za/telecoms-support?hsLang=en#general) - [United Voice Cloud](https://knowledgebase.unitedbusiness.co.za/telecoms-support?hsLang=en#united-voice-cloud) - [Photocopier & Printer Support](https://knowledgebase.unitedbusiness.co.za/photocopier-printer-support?hsLang=en#main-content) - [Service Calls](https://knowledgebase.unitedbusiness.co.za/photocopier-printer-support?hsLang=en#service-calls) - [Intervid CCTV & Access Control Solutions](https://knowledgebase.unitedbusiness.co.za/intervid-cctv-access-control-solutions?hsLang=en) - [Accounts Support](https://knowledgebase.unitedbusiness.co.za/accounts-support?hsLang=en#main-content) - [United Voice](https://knowledgebase.unitedbusiness.co.za/accounts-support?hsLang=en#united-voice) - [Sales Account Management](https://knowledgebase.unitedbusiness.co.za/accounts-support?hsLang=en#sales-account-management) - [Sales and Solutions](https://knowledgebase.unitedbusiness.co.za/sales-and-solutions?hsLang=en) - [Default HubSpot Blog](https://knowledgebase.unitedbusiness.co.za/blog) - Test [![Chill listening crop-3](https://knowledgebase.unitedbusiness.co.za/hs-fs/hubfs/Images/UBS%20Red%20Logo.png?width=125&height=39&name=UBS%20Red%20Logo.png "Chill listening crop-3")](https://www.unitedbusiness.co.za/) Copyright © 2021 United Business Solutions Copyright © 2026, United Business Solutions