How to Request a Company Name Update (CIPC & New Entity)

This article explains how to request an update to your company name in our system and the documents or actions required depending on the type of change.

Summary

• To change a company name in our system you must state the new name and confirm whether it is a direct company name change or a different company registration. Required actions differ for each case.

How to request a company name update

1. Provide the new company name you want recorded in our system.
2. Confirm which scenario applies:
   • Direct company name change: the existing company remains the same legal entity but its registered name has changed.
   • Different company: the entity to be recorded is a separate legal entity (not a rename of the existing company).

Requirements and next steps

Direct company name change

• Provide an official CIPC document showing the name change.
• Once the CIPC document is received, we will update the name on our system.

Different company (new legal entity)

• A new contract must be signed for the different company before we record it on our system, supporting docs will be required for new entity.

Contract handling

• If a new contract is required, we will issue the new contract for signing and proceed once it is completed.

Examples (typical scenarios)

• If your business has simply rebranded and the underlying company registration was updated with CIPC, supply the CIPC name-change document and the system name will be updated.
• If you have formed or will use a separate company to take over services, expect to sign a new contract for that company before it can be recorded.

Tips for a smooth update

• Clearly state the exact new company name when you submit the request.
• Indicate explicitly whether this is a direct name change or a different company to avoid delays.
• Provide the full, official CIPC document for direct name changes to enable prompt processing.
• Be prepared to sign a new contract if the change involves a different company.

Conclusion Submit the new company name and confirm whether it is a direct name change or a different company. For direct name changes, provide the CIPC name-change document. For a different company, sign a new contract to have that entity recorded in our system.