How to Request a Quote to Move a Printer

This article explains how to request a quote to move a printer to new premises, what information we need to prepare an accurate quote, and the payment and scheduling steps required to complete the move.

Summary

• Moving a printer is a chargeable service (not covered by the standard Service Level Agreement). To generate a quote we require specific details about the printer and the move. Payment is required up front and the job is scheduled once funds have cleared.

What we need to generate a quote Provide the following details when requesting a quote:

• Serial number (or device model and serial) of the printer
• Moving from (current address)
• Moving to (new address)
• Date of movement (desired date)
• Time of movement (preferred time or time window)
• Any staircases or access constraints to consider (e.g., stairs, narrow corridors, lifts)
• Whether the network at the new premises has already been set up
• How many users need the printer/network set up at the new premises

Step-by-step: How to request a quote

1. Gather the required details listed above for the specific printer and move.
2. Submit those details to the service team so they can prepare a quote.
3. Review the quote when provided. The quote will include the charge for the move and payment instructions (including bank details and a document/reference number).
4. If you accept the quote, make the payment up front as instructed on the quote.
5. Send proof of payment to the service team after payment is made.

Payment and scheduling process

• The move is chargeable and requires upfront payment prior to the move.
• The quote will include payment details and a reference/document number to use when paying.
• The service provider will begin processing and scheduling the move once funds have cleared in their account and proof of payment has been received.
• We would require at least 7 Business Days notice to schedule the move of a clients printer

On-site work and setup

• If network setup or user configuration is required at the new premises, indicate how many users need to be configured and whether the network is already in place.
• A technician can be arranged to assist with setting up the printer at the new premises once the move is scheduled.

General notes

• Expect a formal quote and an invoice for the work performed; the invoice will be supplied after the service is completed or as part of the payment process as outlined in the quote.
• Provide accurate access and contact information for both pickup and delivery locations to help coordinate collection and delivery.

Conclusion To receive a cost quote for moving a printer, submit the printer serial/model, origin and destination addresses, desired move date/time, any access constraints (staircases), network readiness at the new site, and the number of users to be configured. The move is chargeable, requires upfront payment per the quote, and the move will be scheduled once payment clears and proof of payment is provided.