---
title: How to Use the Customer Self-Service Portal
description: Use the Customer Self-Service Portal to view and download invoices, check account history, and submit meter readings.
---

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October 29, 2026

# How to Use the Customer Self-Service Portal

The Customer Self-Service Portal provides convenient access to account information without needing to contact the support centre. Through the portal, you can view and download invoices, access account history, and capture and submit meter readings.

 What can I do in the Customer Self-Service Portal?

[https://ea-web01.ecicloud.eu/UBS/eInfo/](https://ea-web01.ecicloud.eu/UBS/eInfo/)

You can use the portal to:

- View invoices
- Download invoices
- Access account history
- Capture meter readings
- Submit meter readings

 How do I get started?

1. Open the Customer Self-Service Portal in your web browser.
2. Log in with your portal username and password.
3. Use the menu or account options to view invoices, review account history, or submit meter readings.

 How does the portal help?

The portal gives you easy access to account information and reduces the need to wait for support assistance.

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