--- title: Photocopier & Printer Support | Knowledge Base description: Guides and FAQ's to assist our clients in their ongoing support with United Business Solutions --- [Skip to content](https://knowledgebase.unitedbusiness.co.za/photocopier-printer-support#main-content) English Show submenu for translations [Customer portal](https://knowledgebase.unitedbusiness.co.za/tickets-view) ![White Logo white background.png\]](https://knowledgebase.unitedbusiness.co.za/hs-fs/hubfs/Images/White%20Logo%20white%20background.png?height=40&name=White%20Logo%20white%20background.png) - [Default HubSpot Blog](https://knowledgebase.unitedbusiness.co.za/blog) - Test Open main navigation Close main navigation - [Default HubSpot Blog](https://knowledgebase.unitedbusiness.co.za/blog) - Test - English Show submenu for translations - [Customer portal](https://knowledgebase.unitedbusiness.co.za/tickets-view) - Visit Our Website Visit Our Website Search our Knowledge Base - There are no suggestions because the search field is empty. 1. 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[Photocopier & Printer Support](https://knowledgebase.unitedbusiness.co.za/photocopier-printer-support) # Photocopier & Printer Support Guides and FAQ's to assist our clients in their ongoing support with United Business Solutions - [Submitting Meter Readings and Directing Service Requests](https://knowledgebase.unitedbusiness.co.za/submitting-meter-readings-and-directing-service-requests) - [Monitoring Toner Replacement: Status and Recent Issues](https://knowledgebase.unitedbusiness.co.za/monitoring-toner-replacement-status-and-recent-issues) - [How to Request Toner for Your Canon Printer and Track Delivery](https://knowledgebase.unitedbusiness.co.za/how-to-request-toner-for-your-canon-printer-and-track-delivery) - [Requesting Remote Assistance for Scanner Issues: A Step-by-Step Guide](https://knowledgebase.unitedbusiness.co.za/requesting-remote-assistance-for-scanner-issues-a-step-by-step-guide) - [How to Troubleshoot Printer Error Messages and Contact Support](https://knowledgebase.unitedbusiness.co.za/how-to-troubleshoot-printer-error-messages-and-contact-support) - [How to Fix Black Lines on Printed Documents: Causes and Solutions](https://knowledgebase.unitedbusiness.co.za/how-to-fix-black-lines-on-printed-documents-causes-and-solutions) - [How to Enable Scan-to-Folder for Larger File Sizes](https://knowledgebase.unitedbusiness.co.za/how-to-enable-scan-to-folder-for-larger-file-sizes) - [Understanding Connectivity Options for Olivetti Printers: Wi-Fi and LAN](https://knowledgebase.unitedbusiness.co.za/understanding-connectivity-options-for-olivetti-printers-wi-fi-and-lan) - [How to Resolve Scanning Errors When Using Scan-to-Email](https://knowledgebase.unitedbusiness.co.za/how-to-resolve-scanning-errors-when-using-scan-to-email) - [How to Request a Technician for Printer Inspection and Service](https://knowledgebase.unitedbusiness.co.za/how-to-request-a-technician-for-printer-inspection-and-service) - [Interim Solutions to Restore Printing Capability and Minimize Downtime](https://knowledgebase.unitedbusiness.co.za/interim-solutions-to-restore-printing-capability-and-minimize-downtime) - [How to Request a Replacement Toner on D-COPIA 4514MF](https://knowledgebase.unitedbusiness.co.za/how-to-request-a-replacement-toner-on-d-copia-4514mf) - [Diagnosing Print Lines: Clean vs Replace a Printer Drum](https://knowledgebase.unitedbusiness.co.za/diagnosing-print-lines-clean-vs-replace-a-printer-drum) - [How to Generate Per-User Print Reports on Olivetti Printers](https://knowledgebase.unitedbusiness.co.za/how-to-generate-per-user-print-reports-on-olivetti-printers) See less ▼ ## Service Calls - [How to Submit and Retrieve Meter Readings (Olivetti d‑COLOR MF3023)](https://knowledgebase.unitedbusiness.co.za/how-to-submit-and-retrieve-meter-readings-olivetti-d-color-mf3023) - [Troubleshoot Colour Printing Failures and How to Request Technical Assistance](https://knowledgebase.unitedbusiness.co.za/troubleshoot-colour-printing-failures-and-prepare-for-technician) - [How to Request a Callout or Service Quote for Cleaning and Service](https://knowledgebase.unitedbusiness.co.za/how-to-request-a-callout-quote-for-cleaning-and-service) - [United Business Solutions Process for Calculating and Quoting on Yield Shortfalls](https://knowledgebase.unitedbusiness.co.za/united-business-solutions-process-for-calculating-and-quoting-on-yield-shortfalls-) - [Toner Replacement Process and Expected Delivery Times](https://knowledgebase.unitedbusiness.co.za/toner-replacement-process-and-expected-delivery-times) - [How to Confirm the Status of Your Toner Order](https://knowledgebase.unitedbusiness.co.za/how-to-confirm-the-status-of-your-toner-order) - [How to Request a Quote to Move a Printer](https://knowledgebase.unitedbusiness.co.za/how-to-request-a-quote-to-move-a-printer) - [How to Request a Quote for Call-Out Service](https://knowledgebase.unitedbusiness.co.za/how-to-request-a-quote-for-call-out-service) - [Why Remote Support Calls are Chargeable](https://knowledgebase.unitedbusiness.co.za/why-remote-support-calls-are-chargeable) See less ▼ - [Telecoms Support](https://knowledgebase.unitedbusiness.co.za/telecoms-support#main-content) - [Number Porting](https://knowledgebase.unitedbusiness.co.za/telecoms-support#number-porting) - [Data](https://knowledgebase.unitedbusiness.co.za/telecoms-support#data) - [General](https://knowledgebase.unitedbusiness.co.za/telecoms-support#general) - [United Voice Cloud](https://knowledgebase.unitedbusiness.co.za/telecoms-support#united-voice-cloud) - [Photocopier & Printer Support](https://knowledgebase.unitedbusiness.co.za/photocopier-printer-support#main-content) - [Service Calls](https://knowledgebase.unitedbusiness.co.za/photocopier-printer-support#service-calls) - [Intervid CCTV & Access Control Solutions](https://knowledgebase.unitedbusiness.co.za/intervid-cctv-access-control-solutions) - [Accounts Support](https://knowledgebase.unitedbusiness.co.za/accounts-support#main-content) - [United Voice](https://knowledgebase.unitedbusiness.co.za/accounts-support#united-voice) - [Sales Account Management](https://knowledgebase.unitedbusiness.co.za/accounts-support#sales-account-management) - [Sales and Solutions](https://knowledgebase.unitedbusiness.co.za/sales-and-solutions) - [Default HubSpot Blog](https://knowledgebase.unitedbusiness.co.za/blog) - Test [![Chill listening crop-3](https://knowledgebase.unitedbusiness.co.za/hs-fs/hubfs/Images/UBS%20Red%20Logo.png?width=125&height=39&name=UBS%20Red%20Logo.png "Chill listening crop-3")](https://www.unitedbusiness.co.za/) Copyright © 2021 United Business Solutions Copyright © 2026, United Business Solutions