--- title: Telecoms Support | Knowledge Base description: Guides and FAQ's on selling to, submitting, loading, servicing and billing United Voice clients. --- [Skip to content](https://knowledgebase.unitedbusiness.co.za/telecoms-support#main-content) English Show submenu for translations [Customer portal](https://knowledgebase.unitedbusiness.co.za/tickets-view) ![White Logo white background.png\]](https://knowledgebase.unitedbusiness.co.za/hs-fs/hubfs/Images/White%20Logo%20white%20background.png?height=40&name=White%20Logo%20white%20background.png) - [Default HubSpot Blog](https://knowledgebase.unitedbusiness.co.za/blog) - Test Open main navigation Close main navigation - [Default HubSpot Blog](https://knowledgebase.unitedbusiness.co.za/blog) - Test - English Show submenu for translations - [Customer portal](https://knowledgebase.unitedbusiness.co.za/tickets-view) - Visit Our Website Visit Our Website Search our Knowledge Base - There are no suggestions because the search field is empty. 1. 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[Telecoms Support](https://knowledgebase.unitedbusiness.co.za/telecoms-support) # Telecoms Support Guides and FAQ's on selling to, submitting, loading, servicing and billing United Voice clients. - [How SIP ALG can cause unexpected behaviors and call quality on a United Voice Cloud or Onsite PBX](https://knowledgebase.unitedbusiness.co.za/fix-pbx-connectivity-and-unexpected-call-transfers) - [How to Prepare and Submit On-Hold and Voicemail Recordings](https://knowledgebase.unitedbusiness.co.za/how-to-prepare-and-submit-on-hold-and-voicemail-recordings) - [How to Set Call Divert After a Specific Number of Rings](https://knowledgebase.unitedbusiness.co.za/how-to-set-call-divert-after-a-specific-number-of-rings) - [Obtaining Additional Phone Numbers – Options & Availability](https://knowledgebase.unitedbusiness.co.za/obtaining-additional-phone-numbers-options-availability-) - [How to Configure United Telecoms Extension Settings on Honor Devices](https://knowledgebase.unitedbusiness.co.za/how-to-configure-united-telecoms-extension-settings-on-honor-devices) - [Troubleshooting "No Service" Issues on Your IP Phone: Steps to Fix It](https://knowledgebase.unitedbusiness.co.za/troubleshooting-no-service-issues-on-your-ip-phone-steps-to-fix-it) See less ▼ ## Number Porting - [Can I use a Telkom Smart Access 0860 or 0861 number with United Telecoms?](https://knowledgebase.unitedbusiness.co.za/can-i-use-a-telkom-smart-access-0860-or-0861-number-with-united-telecoms) ## Data - [Key Differences between Fibre Broadband and LTE Broadband Connections: Why Fibre is More Reliable for Business Environments but also costs more.](https://knowledgebase.unitedbusiness.co.za/key-differences-between-fibre-broadband-and-lte-broadband-connections-why-fibre-is-more-reliable-for-business-environments) - [Vox Coverage Maps](https://knowledgebase.unitedbusiness.co.za/vox-coverage-maps) ## General - [Best Practices - United Voice Cloud Setups](https://knowledgebase.unitedbusiness.co.za/best-practices-united-voice-cloud-setups) - [Submitting a new UV or UVC Application](https://knowledgebase.unitedbusiness.co.za/submitting-a-new-uv-or-uvc-application) - [VoIP Poor Voice Quality, Explanation, Causes and Resolution](https://knowledgebase.unitedbusiness.co.za/voip-voice-quality-explanation-and-resolution) - [How to cancel/terminate my Telkom Landlines](https://knowledgebase.unitedbusiness.co.za/how-to-cancel/terminate-my-telkom-landlines) ## United Voice Cloud - [Request WhatsApp Channel After Reactivating United Voice Line](https://knowledgebase.unitedbusiness.co.za/request-whatsapp-channel-after-reactivating-united-voice-line) - [Call Recording Options for United Voice Cloud PBX](https://knowledgebase.unitedbusiness.co.za/call-recording-requirements-for-united-voice-cloud-pbx) - [How to Download the Glocom Go 7 App and Log In](https://knowledgebase.unitedbusiness.co.za/how-to-download-the-glocom-go-7-app-and-log-in) - [Everything you need to know about gloCOM GO app](https://knowledgebase.unitedbusiness.co.za/glocom-go-android-6.7) - [How to Load Airtime via Company Top-Up Portals](https://knowledgebase.unitedbusiness.co.za/how-to-load-airtime-via-company-top-up-portals) - [How to Submit a Holiday Message for your United Voice Cloud system](https://knowledgebase.unitedbusiness.co.za/how-to-submit-a-holiday-message-for-switchboard-upload) See less ▼ - [Telecoms Support](https://knowledgebase.unitedbusiness.co.za/telecoms-support#main-content) - [Number Porting](https://knowledgebase.unitedbusiness.co.za/telecoms-support#number-porting) - [Data](https://knowledgebase.unitedbusiness.co.za/telecoms-support#data) - [General](https://knowledgebase.unitedbusiness.co.za/telecoms-support#general) - [United Voice Cloud](https://knowledgebase.unitedbusiness.co.za/telecoms-support#united-voice-cloud) - [Photocopier & Printer Support](https://knowledgebase.unitedbusiness.co.za/photocopier-printer-support#main-content) - [Service Calls](https://knowledgebase.unitedbusiness.co.za/photocopier-printer-support#service-calls) - [Intervid CCTV & Access Control Solutions](https://knowledgebase.unitedbusiness.co.za/intervid-cctv-access-control-solutions) - [Accounts Support](https://knowledgebase.unitedbusiness.co.za/accounts-support#main-content) - [United Voice](https://knowledgebase.unitedbusiness.co.za/accounts-support#united-voice) - [Sales Account Management](https://knowledgebase.unitedbusiness.co.za/accounts-support#sales-account-management) - [Sales and Solutions](https://knowledgebase.unitedbusiness.co.za/sales-and-solutions) - [Default HubSpot Blog](https://knowledgebase.unitedbusiness.co.za/blog) - Test [![Chill listening crop-3](https://knowledgebase.unitedbusiness.co.za/hs-fs/hubfs/Images/UBS%20Red%20Logo.png?width=125&height=39&name=UBS%20Red%20Logo.png "Chill listening crop-3")](https://www.unitedbusiness.co.za/) Copyright © 2021 United Business Solutions Copyright © 2026, United Business Solutions