Understanding Scheduled Debit Order Dates and How to Verify Changes

Scheduled Debit Order Dates

Please note that the following companies operate on different debit order dates, and customers should take careful note of the applicable debit order schedule for the specific company they are contracted with.

Specific Client Debit Order Schedules

• Mantino Financial Services: Rental debit orders are scheduled for the 1st of every month.
• Mantino Trading: SLA debit orders are scheduled for the 28th of every month.
• United Telecoms:  Telecom debit orders are scheduled for the 1^st, 7^th, 15^th, 28^th, and 30^th every month.

Please note that all debit order dates are subject to non-banking days. Should a scheduled date fall on a non-banking day, the debit order will be processed on the next available banking day.

Concerns About Changes

If you notice a debit order being processed on a different date than expected, it is important to verify this with the relevant accounts department.

• Mantino Financial Services:  rentals@unitedbusiness.co.za
• Mantino Trading: accounts@unitedbusiness.co.za
• United Telecoms: unitedvoice@unitedbusiness.co.za

What to Do If You Suspect a Change

• Check Your Statements: Review your account statements to confirm the scheduled debit order date and any recent transactions.
• Contact Accounts: If you believe your debit order date has been changed without your consent, reach out to the relevant accounts department for clarification.
• Provide Documentation: When contacting accounts, provide any relevant documentation or proof of payment to assist in resolving the issue.

Conclusion

If you have concerns regarding your scheduled debit order date, it is advisable to verify the information directly with the accounts department. They can provide clarity and ensure that your account is managed according to the agreed debit order schedule.