--- title: United Business Solutions Process for Calculating and Quoting on Yield Shortfalls description: Request and approve formal quotes for black toner shortfalls or spare units (Ex VAT) and see 24–96h delivery timelines. --- [Skip to content](https://knowledgebase.unitedbusiness.co.za/united-business-solutions-process-for-calculating-and-quoting-on-yield-shortfalls-#main-content) English Show submenu for translations [Customer portal](https://knowledgebase.unitedbusiness.co.za/tickets-view?hsLang=en) ![White Logo white background.png\]](https://knowledgebase.unitedbusiness.co.za/hs-fs/hubfs/Images/White%20Logo%20white%20background.png?height=40&name=White%20Logo%20white%20background.png) - [Default HubSpot Blog](https://knowledgebase.unitedbusiness.co.za/blog) - Test Open main navigation Close main navigation - [Default HubSpot Blog](https://knowledgebase.unitedbusiness.co.za/blog) - Test - English Show submenu for translations - [Customer portal](https://knowledgebase.unitedbusiness.co.za/tickets-view) - Visit Our Website Visit Our Website Search our Knowledge Base - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledgebase.unitedbusiness.co.za/?hsLang=en) 2. [Photocopier & Printer Support](https://knowledgebase.unitedbusiness.co.za/photocopier-printer-support?hsLang=en) 3. [Service Calls](https://knowledgebase.unitedbusiness.co.za/photocopier-printer-support?hsLang=en#service-calls) # United Business Solutions Process for Calculating and Quoting on Yield Shortfalls ## How toner yield shortfalls are calculated and quoted when usage falls below expected levels. Understand your approval and billing options, including upfront payment or adding charges to your account.   ### Toner Yield Shortfall – Quoting Process #### Summary At United Business Solutions, we provide clear and transparent quoting when a toner does not achieve its expected yield. This article explains how shortfalls are calculated and how the quoting and billing process works. --- #### When a Toner Yield Shortfall Applies A toner yield shortfall is identified when a toner achieves less than **60% of its expected yield**. While toner performance can vary, shortfalls are often influenced by factors such as: - Print coverage exceeding standard yield assumptions - High-density or graphic-heavy printing - Environmental or usage conditions --- #### Quoting for Toner Shortfall When a shortfall is identified, we will: - Calculate the shortfall based on the 60% minimum yield threshold - Issue a formal quote reflecting the **shortfall amount (Ex VAT)** This ensures transparency and allows you to review and approve the cost before proceeding. --- #### Approval & Billing Options Once you receive the quote, you can approve it by replying to the quotation. You have two payment options: - **Upfront Payment**, or - **Account Billing** – The shortfall amount can be added to your existing account, provided it is in good standing --- #### Conclusion Our toner shortfall quoting process is designed to be fair, transparent, and easy to manage. Once approved, we will proceed accordingly and ensure minimal disruption to your operations.       - [Telecoms Support](https://knowledgebase.unitedbusiness.co.za/telecoms-support?hsLang=en#main-content) - [Number Porting](https://knowledgebase.unitedbusiness.co.za/telecoms-support?hsLang=en#number-porting) - [Data](https://knowledgebase.unitedbusiness.co.za/telecoms-support?hsLang=en#data) - [General](https://knowledgebase.unitedbusiness.co.za/telecoms-support?hsLang=en#general) - [United Voice Cloud](https://knowledgebase.unitedbusiness.co.za/telecoms-support?hsLang=en#united-voice-cloud) - [Photocopier & Printer Support](https://knowledgebase.unitedbusiness.co.za/photocopier-printer-support?hsLang=en#main-content) - [Service Calls](https://knowledgebase.unitedbusiness.co.za/photocopier-printer-support?hsLang=en#service-calls) - [Intervid CCTV & Access Control Solutions](https://knowledgebase.unitedbusiness.co.za/intervid-cctv-access-control-solutions?hsLang=en) - [Accounts Support](https://knowledgebase.unitedbusiness.co.za/accounts-support?hsLang=en#main-content) - [United Voice](https://knowledgebase.unitedbusiness.co.za/accounts-support?hsLang=en#united-voice) - [Sales Account Management](https://knowledgebase.unitedbusiness.co.za/accounts-support?hsLang=en#sales-account-management) - [Sales and Solutions](https://knowledgebase.unitedbusiness.co.za/sales-and-solutions?hsLang=en) - [Default HubSpot Blog](https://knowledgebase.unitedbusiness.co.za/blog) - Test [![Chill listening crop-3](https://knowledgebase.unitedbusiness.co.za/hs-fs/hubfs/Images/UBS%20Red%20Logo.png?width=125&height=39&name=UBS%20Red%20Logo.png "Chill listening crop-3")](https://www.unitedbusiness.co.za/) Copyright © 2021 United Business Solutions Copyright © 2026, United Business Solutions